Corserv Non-Executive Director Appointment

Candidate Information Hub

About Corserv

Corserv, owned by Cornwall Council, exists to improve the lives of people in our communities.

We provide a diverse portfolio of services including; infrastructure, engineering, environmental services, construction, facilities/property management, social care, Newquay Airport operations and recruitment services to Cornwall and beyond.

Corserv was created to bring together various Cornwall Council owned trading businesses to deliver efficiency, reduce costs and improve quality of service. By combining knowledge and experience across our Group, we can ensure that strategy and corporate governance are aligned, as well as allowing us to be more commercially focussed.

Our leadership team is supported by shared support services, enabling us to achieve significant economies of scale, reducing costs and standardising our policies and practices across the Group.

Who we are:

Our public facing brands are Cormac, Corserv Care and Cornwall Airport Newquay. Corserv provides valued, high quality, essential services to the residents of Cornwall. We support our Shareholder’s goals while staying flexible in how we do business, enabling us to bring revenue into the county. We are a major employer, using predominantly local suppliers, and deliver significant social value across Cornwall.

Our relationship with Cornwall Council

Corserv’s main shareholder is Cornwall Council – an ambitious unitary authority. The council was created on 1 April 2009 by merging Cornwall County Council and the six boroughs and district councils in Cornwall – Caradon, Carrick, Kerrier, North Cornwall, Restormel and Penwith.

These are their six priorities

This feeds into our own overarching mission of:

Working together to improve the lives of people in our communities.

This emphasises the work we are already doing on becoming carbon neutral and on tackling the inequalities that exist in our society, so that everyone can live a good life in Cornwall.

Underpinning the mission are our six strategic goals:

Safety: To prevent harm to people and the environment.
People: To attract, retain and develop our colleagues to reach their full potential.
Customer: To build strong relationships and deliver valued and quality services.
Excellence: To focus on being brilliant at everything we do.
Responsible: To prioritise working ethically, sustainably and authentically.
Value: To ensure all that we do creates a lasting impact.

Our values guide the way we work with our business partners, within our communities and with each other.

Collaborative: We work with and support each other to serve our communities.
Committed: We are unwaveringly dedicated to being the best at everything we do.
Trusted: We are open and honest and do what we say we’ll do.
Inclusive: We are considerate and respectful of our people and the communities/environment we work in.